Frequently Asked Questions

Answers to the most common questions we hear

GENERAL

Do I need to have a prior relationship with you to book a visit?

No. New patients are welcome. You don’t need to be an established patient to book a virtual appointment.

Are you able to prescribe medications or refills?

Yes, we're able to prescribe and refill most medications based on your clinical needs.

Do you offer same-day or urgent appointments?

Yes. we set aside slots for same-day and next-day visits.

APPOINTMENTS & SCHEDULING

How do I schedule a virtual visit? 

Just use the online booking system. You can click HERE to schedule a visit

What technology do I need for the appointment?

A smartphone, tablet, or computer with a camera and microphone. A stable internet connection helps keep things smooth.

How long is a typical appointment?

Most visits are about 15–30 minutes, depending on the issue.

Do you offer weekend or evening hours?

Yes, we offer flexible scheduling, including some evening and weekend slots to make it easier for people who work during the day.

SERVICES & SPECIALTIES

Can you order labs or diagnostic tests like STD panels or bloodwork?

Yes

Can you help with skin conditions using photos or video? 

Definitely. Skin concerns like rashes, acne, or irritation can often be evaluated by photo or live video. Just make sure the image is well-lit and in focus.

Do you provide care for chronic conditions like diabetes or hypertension?

Yes, we manage many chronic conditions through virtual care, including regular follow-ups, medication adjustments, and lifestyle coaching.

PRESCRIPTIONS & FOLLOW-UP

How do I receive prescriptions after a telehealth visit?

Prescriptions are sent electronically to your preferred pharmacy right after your visit. No extra steps needed on your end.

Can you send prescriptions to my local pharmacy?

Yes, I can send e-prescriptions to almost any U.S. pharmacy. Just provide the name and location to your profile.

Do you provide follow-up care or ongoing treatment plans?

Yes, follow-ups are encouraged for both acute and chronic issues. I’ll work with you on a care plan that makes sense long-term.

What if my symptoms don’t improve after the visit? 

You can reach out through the patient portal by sending a message. If needed, I’ll modify your treatment plan.

INSURANCE & PAYMENT

Do you accept insurance?

At this time, we do not accept any insurance plans and services are not eligible for Medicare or Medicaid reimbursement. By requesting services, you acknowledge that you do not have Medicare, Medicaid, or any state-funded insurance.

Can I use my HSA or FSA to pay for services? 

Yes, most services are HSA/FSA eligible. Always check with your plan to be sure.

Is payment due before or after the visit? 

Payment is due at the time of booking. This secures your appointment and keeps the process efficient for both of us.

What if my insurance won't cover the medication?

While most medications are approved by commercial insurance plans, sometimes a prescription may require prior authorization. In the event that a medication is not covered, we have other options available. Depending on the drug, I may be able to prescribe it to you at a fixed out of pocket rate and have it shipped to your doorstep.

WE ARE LICENSED TO SERVICE PATIENTS IN THE FOLLOWING STATES:

AK, AZ, AR, CA, CO, CT, DE, DC, FL, HI, ID, IN, IA, ME, MD, MA, MO, MT, MN, NE, NV, NH, NM, NY, NC, ND, OR, RI, SD, TN, TX, UT, VT, VA, WA, WI, WY

Book your telehealth visit now and get quality care from home.

Book a Virtual Visit